Windows USA's reply to:
Windows USA - Five hour nightmare that won't end
Unbelievable. Jim Williams was the name of the person who came to our home. He said he was the vice-president and one of the original owners of the company. Very, very pushy, corny jokes, took over three hours from the time he arrived and measured to get a price.
When we said we weren't ready to buy yet, we didn't know that Jim Williams had only just begun. He called one of his subordinates, who got on the phone with us and basically belittled and talked to us as though we had a 5th grade education. Completely insulting. This went on back and forth for another hour. Jim ultimately tried to make us feel guilty by implying that we had committed to purchase just by setting an appointment! He said his appointment secretary, Mike Albritton, had driven him five hours out of his territory just to see us!! Really?
The worst part was that during the entire demonstration, Jim had gas. A bad case. Yet never excused himself from the room or apologized. The entire experience was nerve wracking and unsettling to say the least.