Windows USA Complaints and Reviews

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Windows USA
Main address: 235 Sunshine Road 71968 Royal AR
1-800-272-2085, , contact@alaskanwindow.com
  • 11 complaints
  • $14K claimed losses
  • $1.3K average
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  • Oct 18
  • Building Products
  • Windows Installation
  • 1
  • 1
  • 198

We live in an older home. Told sales rep we would undoubtedly need repairs to window opening on two windows we knew of. His response " we can repair, fix any opening before installation. We have three windows all on same side of house that are not level. Of course this was not noticed the day we wrote check. After dealing with the harassment about referrals for days they finally came out to... Read more

Was this review helpful? 5 0

     

  • Sep 03
  • Building Services - Moving, Storage
  • Pineville, Louisiana
  • Pushy Sales
  • 492

Our salesman was Bo from Arkansas. He was very nice and personable. He and my husband talked about football and other man stuff. For the first hour, I was intrigued. I had my mind set that I would not buy that day because I like to research. Who doesn't??? Bo became obsessive after the first hour and around the time that he told us about the awesome deal we were getting. One low price, one day... Read more

Was this review helpful? 9 5

     

  • Jul 07
  • Building Products
  • Abilene, Texas
  • Windows Usa
  • 420

We had a highly informative presentation about six years ago. I was sold on the fused sealant of the Windows USA window assembly. I think this is vastly better than any sort of gasket. There were 16 windows in all plus a new screen door. The windows were made and shipped within several weeks. Each window was custom-built to the exact window opening in our brick exterior walls. Two very polite... Read more

Was this review helpful? 4 4

     

  • May 30
  • Building Products
  • Portales, New Mexico
  • Alaskan Window
  • 1
  • 1
  • 529

WOW you know my wife and I were referred by one of my wife's peers, we were looking for windows, and yes the sales demonstration was scheduled late at night and took a little over two hours. However after having shopped for windows for a little over a year and being very aware of our options and the price of not only windows but also installation we were sold. Seriously , the salesman Scott I... Read more

Was this review helpful? 6 1

     

  • Feb 10
  • Home Construction and Repair
  • Tulsa, Oklahoma
  • High Pressure Sales Treatment
  • 563

I was recommended to these guys by 2 relatives who used them. But after getting the high pressure sales treatment and having them reduce the price $6,000 when we refused their original offer, it doesn't take a math genius to figure out how these guys can afford to "give away" so many Wal-Mart cards. What really makes me angry is that I now KNOW my relatives got taken from these guys! So, go... Read more

Was this review helpful? 3 9

     

  • Sep 17, 2013
  • Building Products
  • Knoxville, Tennessee
  • Business Practice
  • 5
  • 5
  • 611

Today, I really wanted to buy NEW WINDOWS....But after three hours of CAR SALESMAN tactics...I was totally turned away from this company....PRICE only good TODAY....MUST sign today...not tomorrow.not next week.not next month...TODAY....only today....the longer we talked the lower the price....WHY was I not given the BEST price to start with I say....$8000.00 down to $7000.00 done to $6000.00. ... Read more

Was this review helpful? 2 9

     

  • Feb 11, 2013
  • Post
  • Girard, Kansas
  • 3
  • 3
  • 644

installed windows July of 2012, I mentioned then the defect in a window and was told by installer it would be replaced imediately. I called the company 2months later and they knew nothing about it but would get it taken care of imediately. Needless to say it is now Feb2013 and it still has not been taken care of, also there referal program is bogus I gave them ten names with the promise of $25... Read more

Was this review helpful? 6 30

     

  • Feb 01, 2013
  • Building Products
  • Windows Usa
  • 2
  • 2
  • 738

Windows USA called me and set an appt. for rep. "Randy" to come out and demo the windows. I explained that I would be interested but I will not buy on the spot! When he came out it took 2-1/2 hours of boaring "how windows are made" lecture. Half way through I told him I was not interested in how they were made and just to give me a quote! He acted like a little kid wanted to take his toys and... Read more

Was this review helpful? 8 35

     

  • Apr 15, 2012
  • Building Products
  • West Point, Georgia
  • Windows
  • 5
  • 5
  • 817

We just had the 3 1/2 hr presentation. I will admit the windows seem great but we had 13 windows to replace. The price started out at 17,998, then 14,700, 12,560 and final down to 11,850. all the rep did was make rude nasty remarks about the other window companies. I told him we only wanted an estimate. I had to start packing his items to make him leave. He left telling me he was salaried did... Read more

Was this review helpful? 11 36

     

  • Feb 27, 2011
  • Installers
  • Little Rock, Arkansas
  • 6
  • 6
  • 826

Unbelievable. Jim Williams was the name of the person who came to our home. He said he was the vice-president and one of the original owners of the company. Very, very pushy, corny jokes, took over three hours from the time he arrived and measured to get a price. When we said we weren't ready to buy yet, we didn't know that Jim Williams had only just begun. He called one of his... Read more

Was this review helpful? 14 42
 
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